For all things Better Made — quality, shipping, support, and peace of mind.
Q: How long does shipping take?
A: Orders are typically processed within 1–3 business days. Shipping time depends on your location:
U.S., U.K., Canada: 7–15 business days
Other countries: 10–20 business days
Q: Do you ship internationally?
A: Yes, we ship worldwide. International delivery times may vary slightly depending on local customs and carrier delays.
Q: Will I receive tracking information?
A: Absolutely. Once your order has been processed and shipped, we’ll email you a tracking number so you can monitor delivery.
Q: What types of products do you sell?
A: Better Made offers a range of thoughtfully selected everyday essentials — from innovative gadgets to lifestyle accessories — all chosen for their function, design, and value.
Q: Are your products tested for quality?
A: Yes. Every item we offer is handpicked and reviewed to meet our quality standards. If it doesn’t meet our standards, we don’t sell it — it’s that simple.
Q: Are your products covered by warranty?
A: Most of our products include a 30- to 90-day limited warranty against manufacturing defects. Warranty details are listed on each product page when applicable.
Q: What payment methods are accepted?
A: We accept major credit and debit cards, PayPal, Apple Pay, and other secure options shown at checkout.
Q: Do you accept returns?
A: Yes. We offer a 30-day return policy. If you're not satisfied with your order, contact us within 30 days of delivery and we’ll be happy to help with a return or exchange. Conditions apply.
Q: How do I reach customer service?
A: You can contact us at reachbettermade@gmail.com. Our team typically replies within 24 hours.
Q: Can I change or cancel my order?
A: If your order hasn’t shipped yet, we’ll do our best to cancel or update it. Please contact us as soon as possible after placing your order.
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